Colonia Del Rey RV Sales LLC, Corpus Christi, Texas - Policies
Special Order RV
Special Order RV: We reserve the right to require any monetary deposit on ordered RVs. Typically we require a 10% deposit. Depending on the extent of the customization Colonia Del Rey RV Sales LLC might require more deposit.
All other terms and conditions are covered on the Purchase Agreement.
Shipping and Handling
Shipping and Handling Charges: Shipping and handling charges are based on total price of your order. Oversized or heavy items may have an additional shipping cost. This charge may not be calculated until the order is being prepared.
We will notify you if there is an increase in the shipping charge or your order prior to billing and shipping.
Delivery: We ship according to our manufacture specifications in the continental US. Shipments to Alaska & Hawaii and International orders will have an additional shipping cost applied.
Delivery Time: Allow 4-10 business days for delivery of non-backordered items in the continental US. Allow additional time for shipments to Alaska, Hawaii and International Orders.
Consolidated Shipments: Entire orders will be shipped together if possible.
Returns and Exchanges
General: All returns must be postmarked no later than 30 days from the original customer shipment date. Returns and exchanges must be in new condition and must include all instructions and original packing material. Customer pays all return shipping charges. Include a copy of your packing list with all returns.
Original shipping and handling charges are not refundable. Returns must be preauthorized by us and are subject to a 15% re-stocking fee.
Incorrect Item: If you received an incorrect item no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge.
Incorrect Size: No charge for exchange. We will exchange customer orders that do not fit, if the customer requests the same item in a different size. Customer pays all shipping charges.
Customer Order Error: All special order require full payment before merchandise will be ordered. All sales are final. No returns.
Return Shipping Instructions: Return via prepaid UPS or US mail. Insure shipment for full value of purchase. Use original packaging. We are not responsible for packages lost during return shipping.
Return/Exchange Instructions: Enclose a copy of your packing list or E-mail Invoice along with detailed return/exchange instructions. Send exchanges and returns to dealership.
Sales Tax
Sales tax is charged on instate orders if required by law.
Payment Methods
Orders accepted via secure online order form only. Most major credit cards are accepted. Credit card purchases verified for your protection.
Backordered Items
Backorders: If an item is backordered, we will notify you via e-mail. Shipments scheduled more than 30 days after the order date: We will notify you via email and give you a cancellation option. Filling backorders: Backorders will be filled before new orders when the backordered items become available
Policies
Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate. Prices subject to change without notice. Mistakenly posted prices on the website do not obligate us to those incorrect prices. We reserve the right to refuse to sell to anyone for any reason.
Secured Online Shopping & Financial Application
We guarantee your order's privacy and security over the web, with all transactions utilizing an SSL secure server connection. GeoTrust, provides our Secure Server Certificate through RV Web Pro.
Visit Colonia Del Rey in Corpus Christi, Texas today, and let us show you how fun and easy a life on the road can be! Contact us or call us toll free (866) 661-0067.
Colonia Del Rey RV Sales
10030 S. Padre Island Drive Corpus Christi TX 78418
Phone: (361) 937-5703 Fax: (361) 937-0728
Toll Free Phone: (866) 661-0067